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Bright Smiles Dental

This is exactly what a signed-up owner sees: review queue, reply decisions, escalation risk, and voice controls in one workspace.

Reputation Confidence63%

Queue waiting

7

52 total reviews tracked

Approval rate

95%

40 decided replies

Attention Center

5

Needs owner attention

AI drafts this month

51

38 high-confidence reviews

Review Activity

Latest incoming review stream

Open queue
Theo M.YelpPositive

Best dental visit I have had in years. The hygienist explained everything and nobody tried to upsell me on anything.

New
Priya N.GooglePositive

The whole team was fantastic — friendly, on time, and the place was spotless. Already told two friends to book here.

Drafted
Kayla B.GooglePositive

Absolutely painless root canal, if you can believe that. Dr. Bright walked me through every step before starting.

Drafted
Marcus D.GoogleNeutral

Service was fine once it started, but I waited almost 30 minutes past my appointment with no explanation.

Drafted
Melissa R.FacebookNegative

Three stars is generous honestly. The dental work itself was fine, but the front desk was dismissive when I asked simple questions and made me feel like a bother.

Drafted
Jordan T.YelpNegative

Charged me for a service I never approved and no one has returned my calls. I want a refund and I want to speak to the owner.

Escalated
Sandra K.GoogleNegative

Four stars because the cleaning itself was good, but I felt rushed through the treatment explanation and had to look up my own procedure online afterward to actually understand what was done.

Drafted
Alicia R.FacebookNegative

The hygienist was rough and it hurt more than it should have. Not coming back unless someone follows up.

Escalated
Wendy L.FacebookNeutral

The cleaning itself was fine, but the price was higher than what was quoted over the phone and I had to wait 20 minutes past my slot.

Edited & approved
Oliver T.YelpNegative

Still waiting on a refund from three weeks ago. I've called twice and nobody could give me a straight answer on when it's actually coming.

Escalated
Plan Guardrail

AI draft usage for the current monthly cycle.

Healthy
Growth plan51/300

51

Drafts used

Left

249

Included drafts

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Queue Health
Approval rate95%

7

Waiting

40

Completed

Reputation Confidence

One score for response coverage, escalation pressure, and rating trend.

Reputation Confidence63%
Average rating4.3
Rating trend (vs. last week)-0.1
Weekly response rate65%
Escalation pressure
Active
Reviews by Platform
Google21
Yelp15
Facebook16
Trustpilot0
Tripadvisor0
BBB0